Cookie Policy
This Cookie Policy is a draft framework. It must be confirmed against the cookies actually set by this website (including any analytics or chatbot-related storage) before publication, and a suitable consent mechanism must be implemented if non-essential cookies are used.
1. Necessary Cookies / Storage
Some technical storage may be strictly necessary for the website to function, such as remembering that the mobile menu is open or that you've dismissed a notice. This does not require consent under UK cookie rules.
2. Chatbot-Related Storage
Our chat assistant keeps your conversation in your browser's memory during your visit so you don't lose your place while chatting. As built, chat messages are not stored on our servers — each message is sent to our AI provider to generate a reply and is not saved in a database afterwards; your conversation exists only in your browser and is lost when you close or refresh the page.
3. Analytics
This website uses Plausible Analytics to measure visitor numbers and popular pages. Plausible does not use cookies or any other persistent identifier, and does not collect personal data, IP addresses, or track you across websites — it only records anonymous, aggregate statistics. Because no cookies or personal data are involved, this does not require your consent under UK cookie rules.
4. Marketing Cookies
This website does not use any marketing or advertising cookies — no such tracking script is present in the site's code.
5. Third-Party Services
Our AI chatbot is powered by OpenAI. Our contact form uses Resend to deliver enquiry emails to our team. Our analytics are provided by Plausible Analytics (cookie-free — see Section 3 above). Payment providers may also set their own cookies or use similar technologies once active on this website. PLACEHOLDER — INFORMATION REQUIRED: list the specific payment provider(s) once confirmed (website hosting is provided by Netlify).
6. Managing Your Cookie Preferences
This website does not use any cookies that require your consent (see Sections 3 and 4 above), so no cookie consent banner is shown. You can still control or delete any browser storage through your browser's own settings at any time.
7. Contact
Questions about this policy can be sent to info@brilliantbeaconservices.co.uk.